Legal

1. Introduction

AB Horizon Group ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website abhorizongroup.com or engage with our services across our four business divisions: Alliance Platform, Digital Marketing, Recruitment & Staffing, and IT Solutions.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our services.

2. Information We Collect

Personal Information: When you fill out our contact form, request a quote, or engage with our services, we may collect your name, email address, phone number, company name, job title, and the nature of your enquiry.

Usage Data: We automatically collect certain information when you visit our website, including your IP address, browser type and version, pages visited, time and date of your visit, time spent on pages, and other diagnostic data.

Cookies: We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Alliance Program Data: If you participate in our alliance platform as a partner or end customer, we may collect transaction data, redemption history, loyalty points balances, and preference data to personalise your experience.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our website and services
• To respond to your enquiries, quotes, and service requests
• To send you marketing and promotional communications (with your consent)
• To process transactions and manage alliance partner relationships
• To improve our website, services, and customer experience
• To comply with legal obligations and regulatory requirements
• To detect, prevent, and address technical issues or fraudulent activity
• To send administrative communications such as updates or security alerts

4. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our website, conducting our business, or servicing you, subject to confidentiality agreements
• Alliance Partners: With your consent, we may share relevant data with our brand and loyalty alliance partners to fulfil reward redemptions
• Legal Requirements: When required by law, regulation, court order, or governmental authority
• Business Transfers: In connection with any merger, acquisition, or sale of company assets

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact form submissions are retained for up to 24 months. Alliance program data is retained for the duration of the partnership plus 12 months. Recruitment data is retained for up to 36 months from the date of submission.

6. Data Security

We implement industry-standard security measures including SSL encryption, secure servers, access controls, and regular security audits to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access — request a copy of your personal data
• Right to rectification — request correction of inaccurate data
• Right to erasure — request deletion of your personal data
• Right to restrict processing — request limitation of how we use your data
• Right to data portability — receive your data in a structured format
• Right to object — object to processing of your personal data

To exercise any of these rights, contact us at info@abhorizongroup.com.

8. Third-Party Links

Our website may contain links to third-party websites. We have no control over the content, privacy policies, or practices of any third-party sites and assume no responsibility for them. We encourage you to review the privacy policies of every site you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us so we can take appropriate action.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:

AB Horizon Group
Email: info@abhorizongroup.com
Phone: +91 92657 60893
Vadodara, Gujarat, India — 390021

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Legal

1. Acceptance of Terms

By accessing and using the website of AB Horizon Group ("Company", "we", "our", "us") at abhorizongroup.com, or by engaging any of our services, you accept and agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree to these terms, please do not use our website or services.

These Terms apply to all visitors, users, clients, partners, and others who access or use our services across all four business divisions: Alliance Platform, Digital Marketing, Recruitment & Staffing, and IT Solutions.

2. Services Description

Alliance Platform: AB Horizon Group operates a strategic alliance platform connecting banks, financial institutions, and businesses with lifestyle and loyalty brand partners. Services include loyalty program design, alliance management, offer curation, and reward fulfilment.

Digital Marketing: We provide performance marketing services including Meta Ads management, Google Ads, SEO, content marketing, brand identity, social media management, and analytics. All campaigns are subject to platform terms and advertising policies.

Recruitment & Staffing: We offer permanent placement, contract staffing, staff augmentation, and executive search services. Placements are subject to separate engagement agreements including placement fees, replacement guarantees, and notice periods.

IT Solutions: We deliver web and app development, UI/UX design, cybersecurity, cloud infrastructure, AI/ML development, ERP/CRM implementation, and managed IT support services, each governed by specific project agreements or service level agreements (SLAs).

3. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of AB Horizon Group or its content suppliers and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from our website without our express prior written consent.

All deliverables created by AB Horizon Group for clients remain the property of the Company until full payment is received, at which point ownership transfers to the client as agreed in the project contract.

4. Client Obligations

Clients engaging our services agree to:

• Provide accurate, complete, and timely information necessary for service delivery
• Make payments as agreed in the engagement contract or invoice within specified timelines
• Obtain all necessary approvals, licences, and permissions for content or materials provided to us
• Assign a designated point of contact for communication and approvals
• Respect confidentiality obligations regarding our processes, methodologies, and pricing
• Not engage our placed candidates or employees directly without prior written consent for a period of 12 months (applicable to Recruitment services)

5. Payment Terms

Payment terms are specified in individual service agreements or invoices. Unless otherwise agreed in writing, our standard terms are:

• Digital Marketing retainers: payable in advance on a monthly basis
• IT project milestones: 30-50% advance, balance on delivery
• Recruitment fees: due within 15 days of candidate joining date
• Alliance platform setup: as per partnership agreement

Late payments may attract interest at 2% per month. We reserve the right to suspend services for overdue accounts.

6. Confidentiality

Both parties agree to maintain the confidentiality of all proprietary information, trade secrets, business strategies, client data, and technical information disclosed during the engagement. This obligation survives termination of the agreement for a period of 3 years.

7. Limitation of Liability

To the maximum extent permitted by applicable law, AB Horizon Group shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or business interruption, arising out of or in connection with our services.

Our total aggregate liability to any client shall not exceed the total fees paid by the client to us in the 3 months preceding the claim. This limitation applies regardless of the cause of action or the form of the claim.

8. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or free of viruses. Marketing campaign results, recruitment outcomes, and IT project timelines are estimates and not guaranteed.

9. Termination

Either party may terminate a service engagement with written notice as specified in the individual service agreement (typically 30 days). Upon termination, all outstanding fees become immediately due and payable. We will deliver all completed work product to the client upon receipt of final payment.

We reserve the right to immediately terminate services if a client engages in illegal activity, violates these Terms, or acts in a manner harmful to our business or reputation.

10. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to arbitration under the Arbitration and Conciliation Act, 1996, with the seat of arbitration in Vadodara, Gujarat, India.

11. Amendments

We reserve the right to modify these Terms at any time. We will notify existing clients of material changes via email. Continued use of our services after changes constitutes acceptance of the new Terms. We encourage you to review these Terms periodically.

12. Contact Information

For any questions regarding these Terms & Conditions, please contact:

AB Horizon Group
Email: info@abhorizongroup.com
Phone: +91 92657 60893
Vadodara, Gujarat, India — 390021

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